U.S. DDP & Customs Information

Shop Denimio in the United States with Confidence

With recent changes in US import duties and tariffs, many of our customers faced unexpected fees at delivery. We’ve made shopping easier and worry-free for all our US customers. From now on, all US orders ship Delivered Duty Paid (DDP), which means:

The price you see at checkout already includes duties and import taxes.
No more unexpected bills from couriers or customs.
Faster delivery since customs clearance is handled upfront by us.

Why Do Prices Look Higher?

You might notice that prices on the US site are a little higher than before. That’s because:

We are absorbing all US duties, tariffs, and customs taxes, so you won’t be asked to pay extra fees on arrival.
What you see is the final price with no hidden costs, no surprises upon delivery.

Important Note

While we strive to include all duties and taxes in your checkout total, there may be rare cases where customs authorities re-calculate import charges differently and request for the difference upon delivery.

If this happens, you or the receiver may need to pay the difference directly.
Customs, duties, and taxes are non-refundable. If a shipment is refused, the original shipping cost, brokerage/customs/duty/taxes, and return shipping charges will not be refunded.

For full details, please review our Terms and Conditions, especially the section on “Customs, Duties, and Taxes.” Please also note KYC requirements as set out in Shipping Information under “Shipments to US - Tax ID / Social Security Number Requirement”.

Why Not Stick to DAP?

Under DAP (Delivered at Place), a lot of our customers would face:

Extra charges at delivery, sometimes higher than expected
Customs delays
Frustration or even refusing shipments due to high fees

We don’t want you to feel anxious about the delivery of your purchase. That’s why we’ve moved to DDP so your order is handled smoothly, with everything prepaid and transparent.

Does every order go through customs now?

Yes. Due to changes in U.S. import regulations, as of the date of this announcement, all shipments must be declared and cleared by customs, regardless of order value. The previous “de minimis” exemption no longer applies to our product category, which means duties and taxes are assessed on every order. But don’t worry, since we ship DDP, these costs are handled upfront so your order arrives without delays or hidden fees.