Free Size Exchange. Click here for the policy.
Free express shipping worldwide.

Summary of the policies

 

10% Discount Policy

 

Open an account below and use the code: WELCOMETODENIMIO at checkout to get 10% discount. 

 

https://www.denimio.com/customer/account/create/

 

Make sure that you're logged into your account.

 


 

<Rules>

 

* The coupon applies to ANY one item, regardless of price.

 

* If more than one item is added to their shopping cart, at checkout the coupon will automatically apply to the most expensive item in the cart.

 

* If there's only one item in the cart,  it will just take off 10% of that one item.

 

* Must be logged in to your account in order to apply the coupon.



Free Shipping Policy

We offer free worldwide shipping for purchases worth 15,000 JPY or more via EMS or FedEx.


Free Size Exchange Policy

We are familiar with the fear. You know the jeans you want but you don’t want to buy online because you’re afraid to pick the wrong size.

Well, don’t worry. For a limited time only, here’s our sizing guarantee: If we pick the wrong size jeans for you, you can exchange them for a different size for free. That simple. You don’t even have to pay for the return shipping cost.


<Rules>

*  Have sizing consultation with our live chat support before purchase.

*  Note that the measurements you send us MUST be accurate. For how to measure your jeans/pants, please check out our sizing guide and use “Flat Method” for the waist.

*  If you receive the jeans and we picked the wrong size, you can exchange them for a different size on us.

*  This policy only applies to bottoms. For other products please refer to our store return/exchange policy: https://www.denimio.com/return-policy

*  You are only allowed to exchange for the same model of jeans

*   The items have to be in brand new, unworn/unsoaked condition with all tags still in place and in the original packaging.

*   Hemmed products cannot be exchanged even if otherwise in brand new condition.

*  Exchange requests must be made within 7 days after receiving the product.

*  If you consulted with us again and we still sent you a size that didn’t fit you, you can exchange it again.  

*  We reserve the right to limit the quantity of products available for free size exchanges at our discretion.


Denimio reserves the right to change this Site and these terms and conditions at any time.

For any questions, please send an email to support@denimio.com


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