Shipping Notice - Silver Week Holiday
Due to the holiday period (Sep 19–23), delivery may take longer than usual. Thank you for your understanding.
Return Request
Nouveau
Presque Épuisé
Épuisé
30.00 $
SKU#RETURN-SIMPLE
Please choose your area and fill in your order info in below.
Return request needs to be purchased per each item and one return request cannot contain multiple items.
This is because the shipping cost is calculated per average weight of one product.
IMPORTANT: Return product must be in brandnew condition with all tags attached in order to receive a refund.
※ Currently this request is not available in Russia and Ukraine. Sorry for the inconvenience.
(FOR A RETURN)
- Step1: We will prepare shipping documents (Airway Bill and Proforma Invoice) and send them to you via email. Please print them out and sign Pro-forma Invoice.
- Step2: Call either Fedex or DHL and request for a pick-up. ( Find your FedEx or DHL Locations from the URLs below) http://www.fedex.com/locate or http://www.dhl.com/en/express/shipping/find_dhl_locations.html
- Step3: Fedex or DHL driver will come for the pick-up. Please hand him the return package as well as shipping documents(Airway Bill and Pro-forma Invoice).
- Step4: Once the return product reaches us we will inspect the condition of the product and make a refund via the payment method you used.
(FOR AN EXCHANGE)
Same as above. Please return the product and place a new order for the right size.
Return conditions:
-The item must be unworn
unsoaked and still have tags on it. Hemmed products cannot be returned even in brandnew condition.
-The item must be in the original packaging.
-Return request must be made within 7days after receiving the product.
-Return request needs to be purchased per each item and one return request cannot contain multiple items. This is because the shipping cost is calculated per average weight of one product.
For any questions please send an email to support@denimio.com with your full name and the order number.
Please also note that we are not operating during weekends and holidays in Japan. As such it may take several days before you receive the shipping documents depending on the timing of your order.
Please see above for the details.
Nous sommes fiers d’offrir la livraison express gratuite dans le monde entier pour toute commande au dessus de €125.
Nous utilisons des transporteurs de premier ordre tels que EMS, FedEx, et DHL pour livrer nos produits.
Nous faisons tout notre possible pour expédier de notre entrepôt les commandes sous 2 à 3 jours ouvrés après réception. Les commandes prendront ensuite généralement de 2 à 3 jours pour atteindre la plupart des pays de l'Est de l'Asie et l'Amérique du Nord, et de 4 à 7 jours pour le reste du monde.
Please see above for the details.
Nous sommes fiers d’offrir la livraison express gratuite dans le monde entier pour toute commande au dessus de €125.
Nous utilisons des transporteurs de premier ordre tels que EMS, FedEx, et DHL pour livrer nos produits.
Nous faisons tout notre possible pour expédier de notre entrepôt les commandes sous 2 à 3 jours ouvrés après réception. Les commandes prendront ensuite généralement de 2 à 3 jours pour atteindre la plupart des pays de l'Est de l'Asie et l'Amérique du Nord, et de 4 à 7 jours pour le reste du monde.